Great unit
1/3/2025
Originally posted on frigidaire.com
Yes, I recommend this product
Mangum18
1/2/2025
I love and is enjoying it
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire 18.3 cu ft Top-Freezer Refrigerator Review ™ Poor Quality & Unacceptable Service
Glenn X
12/31/2024
I am extremely disappointed with both the quality and customer service of the Frigidaire 18.3 cu ft Top-Freezer Refrigerator (Model #FFTR1835VB), which I purchased on June 28, 2024, from Lowes. I also bought the 3-year protection plan, hoping that it would provide some peace of mind regarding reliability. Unfortunately, that peace of mind has quickly turned into frustration.On December 23, 2024, just six months after purchase, I noticed that the refrigerator was warm and the freezer had thawed. I immediately contacted Frigidaire™™s warranty department, only to be told that the soonest they could schedule a repair was January 8, 2025™"a shocking two-week wait for something as essential as a refrigerator. When I expressed my concern, they claimed they had forwarded my case to their escalation department, assuring me I™™d hear back within three business days to arrange an earlier repair. Needless to say, I never heard back.After waiting longer, I called again, and this time I was informed that the only way to get an earlier appointment was if another customer canceled theirs. How is it acceptable for a refrigerator to fail within six months of purchase? And why is a basic repair taking over two weeks to happen, with no attempt at urgency or priority?This product has proven to be unreliable, and the customer service has been just as disappointing. I would not recommend purchasing any Frigidaire product, especially if you're counting on it to last longer than a few months and be backed by timely support.
Originally posted on frigidaire.com
No, I do not recommend this product
Nice new refrigerator
Brooke00002
12/31/2024
I like the wire grid shelves. Easier to clean compared to solid surface. Really has more door capacity than my previous one. The one feature I miss is a light in the freezer.
Originally posted on frigidaire.com
Yes, I recommend this product
CoachRj
12/29/2024
Perfect fridge for my mancave,perfect size,plenty of room
Originally posted on frigidaire.com
Yes, I recommend this product
Compressor failed in under 4 months, Fridgidaire dragging heels on repair or replacement for 6 WEEKS!!!!
dekcuF in MA
12/29/2024
Purchased at Lowes, they delivered, in under 4 months fridge and freezer both not working, Frididaire sent 1st repair person 11/13 repair co said replace but Manuf. Master said to replace compressor, they sent part, sent out 2nd technician who yet again said to replace appliance, Frigidaire dragged their heels from 12l/19 untill today to acknowledge tec report or photos, I have spent 4+ hours trying to resolve this, now 6+ weeks no fridge they are pushing to schedule another company to look at fridge, a 3rd visit and more time with no fridge......All for a fridge that was $600+- to begin with. They have spent more on parts, shippping, 2 tec visits than appliance cost, ABSURD!!!!!! No one at 800-374-4432 calls back, follows up, no managers available to talk, cant escalate call, they drop calls, want to repeat whole situation every time I have to call even though they are "recording" and taking notes on all calls, but they dont know what happened with previous calls, this is running in circles I assume so I stop calling and give up! I have spoken to Lowes, with no problem, but as
Originally posted on frigidaire.com
No, I do not recommend this product
Frigidaire will not let you down
texasgrannie
12/26/2024
I love the deep shelving and the brightness of the interior. plenty of room on the doors of the freezer and refrigeratorp
Originally posted on frigidaire.com
Yes, I recommend this product
Storm refrigerator replacement.Frigidaire review
Storm casualty
12/23/2024
My old refrigerator was a casualty of the storm. This new refrigerator is wonderful!
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidare Products are the best. My grandmother used them, My mother used them, Now I use them. Almost 100 years without an issue.
Rick Cochrane
12/19/2024
I have used Frigidare products my entire life. I build an apartment building and purchased all Frigidare appliances for those, Refrigerator, Dishwasher and stove/oven combo. I have never had a problem with any of them. The last refrigerator that I purchased for my office replaced a 23 year old Refrigerator that was still working, but just thought I would get a new one. They are the best.
Originally posted on frigidaire.com
Yes, I recommend this product
Great fridge for garage!
Ramosone
12/16/2024
We were looking for a garage fridge and this was the perfect one. Came exactly as expected (and quickly). Lowe™™s crew was amazing as well!
Originally posted on frigidaire.com
Yes, I recommend this product
12/15/2024
Originally posted on frigidaire.com
Yes, I recommend this product
No deli drawer
Mike1940
12/14/2024
I ordered this frig for my kitchen, but you can tell it was designed for garage usage but the bare minimum design. The ice maker was optional, which I expected but no deli drawers was not. It's not even an accessory you order from Frigidaire. Thank goodness for Amazon.
Originally posted on frigidaire.com
No, I do not recommend this product
The right refrigerator for us
Namesiv
12/14/2024
Nothing fancy and that is just what we wanted. It works perfectly in our newly remodeled kitchen
Originally posted on frigidaire.com
Yes, I recommend this product
Wonderful
Newfr8g
12/10/2024
I am enjoying my new refrigerator
Originally posted on frigidaire.com
Yes, I recommend this product
Great for an extra refrigerator
JQuinn3
12/7/2024
I bought this refrigerator for an extra refrigerator in the garage and it works great. The freezer has a a lot of room as well as the refrigerator and it keeps everything cold A+..
Originally posted on frigidaire.com
Yes, I recommend this product
Refrigerator
Shane Plott
12/7/2024
Good product I™™m guessing it™™s in my new house and I haven™™t even moved in yet
Originally posted on frigidaire.com
Yes, I recommend this product
Quit after 6 months
Junk Appliance
12/6/2024
bought from Lowes. Called the support number and was told they'd find a repair service within 3 days or we could return it to the store...6 days later nothing. Called again and got the same script from the tele-operator. Back office will call you within three days.
Originally posted on frigidaire.com
No, I do not recommend this product
Great fridge!
Ta122
12/5/2024
Really great price, delivery guys were great and the fridge is wonderful !
Originally posted on frigidaire.com
Yes, I recommend this product
Excellent
Sally75
12/5/2024
Excellent refrigerator.
Originally posted on frigidaire.com
Yes, I recommend this product
Don't Buy A Frigidaire Refrigerator
Angry Frustrated Own
12/3/2024
I bought a Frigidaire in August of 2024, 3 months later it stopped keeping my food cold. I had to throw out everything that was in both the freezer and fridge. I called the Frigidaire Help Center and the person that answered the phone told me that the earliest that someone could come to my house was 8 days later. I was given a work order # and a phone number to confirm my appointment. As soon as I got off the phone, I called the number, and the number didn't work. I called the Help Center back and got a different person. That person stated that I didn't need to confirm my appointment because they had booked it for me and the technician would call me on the day of the appointment. I asked why would the last person give me a nonworking phone number to call? She asked for the number and said she called it, and that an answering machine picked up. She assured me that I had an appointment on the indicated day because I had a work order number. I tried the phone number again right after I got off the phone with her and it still didn't work. 10 days later, no one has shown up, no one has called me, I tried the number again and it still didn't work, I have no working refrigerator, and I called the Frigidaire Help Center to see when the person is going to show up and fix my 3 month old refrigerator. I was informed that there was no one in my area that could come to fix my refrigerator, and I was going to have to wait another 3 to 5 business days for someone to call me to book another appointment, which will be at least another week without a refrigerator. The new help center person stated that they had to contract an outside repair person to fix my Frigidaire and that she had contacted their SLA Team to take care of that quickly for me and then stated that it would take 3 to 5 business days before they would contact me. I don't think the Frigidaire Company understands what quickly is. I kept asking her how I could have an appointment with a company that doesn't work for them or maybe it was that they didn't service the area that I live in, I don't know because I could not always understand what she was saying to me because of her accent. I have now not had a working refrigerator for over 9 days, and I don't know how long I have to wait. If I was you, I would not buy any Frigidaire products due to the poor work quality of their product and the very, very poor owner support. I am awaiting a phone call from the help center person's supervisor, none were available because they were all in a staff meeting, so that they could explain to me why I was still without a working refrigerator. The help center stated that I may not get I call back due to the high volume of calls that they were receiving. I told them that I would take a call at anytime, the help center person stated that they would take note of that. ONCE AGAIN, DON'T BUY ANY FRIGIDAIRE PRODUCT!! YOU WILL BE SORRY IF YOU DO! I KNOW THAT I AM AND WILL BE FOR AS LONG AS I OWN IT.
Originally posted on frigidaire.com
No, I do not recommend this product
So far -- very nice
KAStock1
12/3/2024
Using the fridge in garage and so far it's doing a great job maintaining temperature! It also looks nice and has lots of storage space for a smaller fridge
Originally posted on frigidaire.com
Yes, I recommend this product
My refrigerator
Njr1943
12/2/2024
My refrigerator is the best. I am alone and need the dependably product and this is it.
Originally posted on frigidaire.com
Yes, I recommend this product
Black Beauty
Tina and bonbons
12/2/2024
Style! Sleek! Sensational! My Mom had a Frigidaire freezer when I was very young. She would make special candies at Christmastime and we would try to sneak one! But she knew every time because the freezer door had a squeak!!! She got that freezer second hand and it was still working like a charm long after I left home! GREAT MEMORY from that Frigidaire chest freezer.
Originally posted on frigidaire.com
Yes, I recommend this product
Good Choice
Sheri11190
12/1/2024
This refrigerator is a basic model but looks and operates very good. I like that the inside of the door holds a lot of condiments and is very roomy. Would recommend.
Originally posted on frigidaire.com
Yes, I recommend this product
Cabin frig
12/1/2024
Perfect size for our cabin and easy to clean. No fingerprints
Originally posted on frigidaire.com
Yes, I recommend this product
One of the Best Refrig I have purchased
2565
11/30/2024
This refrig is just what we were looking for. This is the first Frigidaire we have purchase and am pleased with it so far. We would refer Frigidaire to family and friends.
Originally posted on frigidaire.com
Yes, I recommend this product
Looks and works great
Grateful vet
11/30/2024
Great look and great price.
Originally posted on frigidaire.com
Yes, I recommend this product
Thom13
11/28/2024
Just what I needed. Spacious and affordable.
Originally posted on frigidaire.com
Yes, I recommend this product
Haley13
11/25/2024
Our refrigerator has worked great so far!
Originally posted on frigidaire.com
Yes, I recommend this product
notme56
11/25/2024
Good Service
Originally posted on frigidaire.com
Yes, I recommend this product
Our New Fridge in our garage
brukat
11/25/2024
Like the 3 shelves on the door. Would be nice if there was another drawer in the mid section of the fridge. We are looking for some stand alone bins to help better organize the freezer. This is our fridge in our attached unheated garage. Waiting to see how well it performs in colder temperatures. We are so far pleased with the new fridge.
Originally posted on frigidaire.com
Yes, I recommend this product
Nice fridge!
Kristie G
11/22/2024
Pleased with my new fridge! The black is a nice contrast with my granite countertops.
Originally posted on frigidaire.com
Yes, I recommend this product
Replacement frig for garage
Go Birds
11/21/2024
Delivery-haul away process was smooth. Refrigerator has plenty of room for what we need. No freezer light though. So far, so good. Will see how it operates in the summer.
Originally posted on frigidaire.com
Yes, I recommend this product
So much space
cmn2024
11/21/2024
I love my new Frigidaire Top Freezer Refrigerator! My old refrigerator had the freezer on the bottom and it was so difficult to find things. The shelves were small and, while there were more shelves on the door in the old one, they were too close together and didn't allow for taller items. I'm so much happier with this refrigerator.
Originally posted on frigidaire.com
Yes, I recommend this product
Great Fridge
Dave991
11/19/2024
Good value. Quiet and lots of room. Cools very well in a hot garage
Originally posted on frigidaire.com
Yes, I recommend this product
So Far So Good
Bran4747483829
11/18/2024
We replaced our last Frigidaire with a Whirlpool which didn™™t last long. Glad we had a good warranty and choose to go with Frigidaire again. Happy so far!!
Originally posted on frigidaire.com
Yes, I recommend this product
Garage Ready Refrigerator
CBM43
11/17/2024
Yes, a garage ready refrigerator. We are so excited. Lowes ordering and shipped process was easy and amazing.
Originally posted on frigidaire.com
Yes, I recommend this product
Things are cold!
Gramma SKO
11/15/2024
Bought a new Frigidaire refrigerator a few weeks can't replace another that was too costly to repair. It's great. Love the finish with texture on the from and no door handles.
Originally posted on frigidaire.com
Yes, I recommend this product
11/15/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Great Product
AubreyRay
11/14/2024
We bought this refrigerator to have an extra for overflow on holidays and for keeping our water and other cold drinks cold. It was a great purchase and we ave had Frigidaire products in the past.. Looking forward to many years of service.
Originally posted on frigidaire.com
Yes, I recommend this product
ButterflyPrincess924
11/12/2024
Works well. My old one crapped out and I needed one quick. This one is almost identical to the one I lost that was almost 20 years old. I'd like to think this one will last that long. The only down falls are that the freezer space is smaller and I hate the wired shelves in the fridge; but I got some plastic shelf liner and it has done just fine. Good value for the price overall.
Originally posted on frigidaire.com
Yes, I recommend this product
11/12/2024
Originally posted on frigidaire.com
Yes, I recommend this product
11/12/2024
Originally posted on frigidaire.com
Yes, I recommend this product
Great so far, but who knows on future performance
FridgeGuy24
11/12/2024
Great bout of the box. Cools quickly. Will be interesting to see how it performs in the hot summer months when it™™s 90-100 for months.
Originally posted on frigidaire.com
Yes, I recommend this product
Frigidaire
0404mel
11/11/2024
Hey, I like it fine. One thing is there is no spring on the freezer door, so if I don™™t remember it, it will remain open ??
Originally posted on frigidaire.com
Yes, I recommend this product
So far so good!
jamieliberty
11/9/2024
Nice little fridge!!!! It keeps everything cold. I would say the suction is a bit stronger then I'm use to and it can take a little more force to open but to me it's a small price to pay. I would recommend
Originally posted on frigidaire.com
Yes, I recommend this product
Great refrigerator freezer
Funnycar3
11/8/2024
My refrigerator suddenly died and after some research, I chose Frigidaire. I am completely satisfied with the fridge. I am buying another one for my in-laws.
Originally posted on frigidaire.com
Yes, I recommend this product
Nice Refrigerator
Kyra64
11/7/2024
The Refrigerator is spacious and nice. Very happy with it.
Originally posted on frigidaire.com
Yes, I recommend this product
Ice maker
Vipers02
11/7/2024
Ice maker doesn™™t make as quickly or as much ice as we would like to have.
Originally posted on frigidaire.com
Yes, I recommend this product
11/7/2024
Originally posted on frigidaire.com
Yes, I recommend this product
