Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at (405) 672-7283 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

(405) 672-7283
3.7 | 83 Reviews

5.0 cu. ft. Mega Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4200HBA

Available in 2 Color(s)

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 33.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

 
Image Feature

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHART

Image Feature

Power Clean Big Loads in Under 30 Minutes 1

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes 1 .

Image Feature

Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Image Feature

Premium Looks Designed to Last

Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents.

Image Feature

Get It All Done In Less Time.

Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

Image Feature

Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

Image Feature

Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Image Feature

Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the full movie with audio Descriptions watch the full movie

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHART

Power Clean Big Loads in Under 30 Minutes 1 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes 1 .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Premium Looks Designed to Last Sleek, scratch-resistant tempered glass doors are complemented by chrome or rose gold accents.

Get It All Done In Less Time. Mega Capacity (5.0 cu. ft.) means you have even more room to do laundry in fewer loads.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, stainless steel tub & lifters avoid chips that snag on & ruin clothing.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the full movie with audio Descriptions watch the full movie

Features

  • 5.0 cu.ft. Mega Capacity lets you fit more in every load
  • With TurboWash® 360° Technology, power clean big loads in under 30 minutes
  • Built-in intelligence takes out the guesswork-AI technology selects optimal wash settings
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • Premium looks with real tempered glass doors designed to last
Laundry Appliance Capacity
Capacity 5.0 cu. ft.
Summary
Product Color Black Steel
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4200B
Gas Dryer Option DLGX4201B
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
Energy
CEE Tier Tier 3 (Advanced)
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 3.1
IWF 2.9
Washer Programs
No. of Washer Programs 14
Washer Programs Allergiene®, BrightWhites™, Bedding, Delicates, Downloaded, Drain+Spin, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Sportswear, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
Laundry Appliance Convenience Features
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
Cabinet Vibration Sensor Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Chrome
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted
Certification
AAFA Yes
Power Source
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD300CB
Pedestal WDP6B
Stacking Kit KSTK4
Dimensions
Carton (WxHxD) 29 3/4" x 43 1/8" x 33 7/8"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 33 1/4"
Weight (Carton) 215.2 lbs
Weight (Product) 201.5 lbs
Weight (Product/Carton) 201.5/215.2 lbs
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028295

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 33.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 5.0 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

LG ThinQ Care Warranty Promo

Offer Expires: 7/11/2024 to 12/31/2024 Must be postmarked by: 2/28/2025

Purchase a qualifying LG product and register it through ThinQ app to receive a free 1 Year Extension on Manufacturer Warranty, valued up to $185. Rebate form must be postmarked by 2/28/2025.

LG Buy More Save More Rebate

Offer Expires: 12/5/2024 to 1/1/2025 Must be postmarked by: 3/1/2025

Receive up to a $1000 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 3/1/2025.

Poster Image

21-07-06 LG Turbo Charged Timesaver

Watch Video

Interactive Tour

{"hideMenu":false,"ipiOnly":false,"tourViews":[{"viewImage":{"sources":[{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg.w1920.jpg","profile":"W1920","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg.w960.jpg","profile":"W960","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg.w480.jpg","profile":"W480","width":400,"height":265},{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg.w240.jpg","profile":"W240","width":240,"height":159}],"src":{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg","width":400,"height":265},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/md07513208/gallery/desktop-09.jpg.web.jpg","width":400,"height":265},"assetWrapper":"tour","alt":"LG WM4200HBA Washers","isAdaCompliant":false},"hotspots":[{"hotspotX":0.2,"hotspotY":0.35,"captionFromAttr":"Power Clean Big Loads in Under 30 Minutes*","description":"5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes*.","media":{"sources":[{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-01-ha_laundry_npi_turbo360-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Power Clean Big Loads in Under 30 Minutes*","isAdaCompliant":false,"type":"IMAGE"},"direction":"right"},{"hotspotX":0.2,"hotspotY":0.55,"captionFromAttr":"Built-in Intelligence Takes Out The Guesswork","description":"AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.","direction":"right"},{"hotspotX":0.8,"hotspotY":0.35,"captionFromAttr":"Deep Clean with the Power of Steam","description":"AAFA certified LG washers with the Allergiene™ Cycle remove over 95%* of pet dander and dust.","media":{"sources":[{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-03-ha_laundry_npi_aafa-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Deep Clean with the Power of Steam","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"},{"hotspotX":0.8,"hotspotY":0.55,"captionFromAttr":"Save Time & Simplify Laundry Day","description":"The ThinQ® App controls laundry remotely & Proactive Customer Care sends maintenance tips & alerts.","media":{"sources":[{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg.w1920.jpg","profile":"W1920","width":1600,"height":800},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg.w960.jpg","profile":"W960","width":960,"height":480},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg.w480.jpg","profile":"W480","width":480,"height":240},{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg.w240.jpg","profile":"W240","width":240,"height":120}],"src":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg","width":1600,"height":800},"runtimeSrc":{"src":"/www.lg.com/us/images/washers/features/wm4200/feature-04-ha_laundry_npi_thinq_pcc-d.jpg.web.jpg","width":1600,"height":800},"assetWrapper":"tour","alt":"Save Time & Simplify Laundry Day","isAdaCompliant":false,"type":"IMAGE"},"direction":"left"}]}],"ipiCompatible":false}

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.7 out of 5

66% of reviewers recommend this product.

1 Stars

Do not buy from LG website

Hostage 11/19/2024

I order this washer and dryer. Was given a delivery date Nov 16 then Nov 19. . My products are currently sitting in a shipping warehouse. They refuse to deliver for 5 weeks Dec 10 . They are sitting in a shipping warehouse. LG has been no help to resolve this. They took my money and have not delivered my order. . Deceitful and no customer service. And I ordered off LG veterans partner store. Thank you
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Wilson2 10/14/2024

Ive had washer for 3 years. Bought extended warranty. 2 months after warranty expired washer starts leaking from the bottom. They told me 375.00 to get it fixed.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great Dependable washer

Lyn364 10/10/2024

I had washer major brand that was less than 3 years old that was giving me issues every once in awhile. I did some research and learn that LG brand was really good. I went to the Spencer store and talked to a very knowledgeable salesperson. I purchased the LG5.0 washer I havent looked back since.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Performance

Lakshmy Raman 10/2/2024

PRODUCT NUMBER: WM4200HBA SERIAL NUMBER: 401VWSM18254 PURCHASE DATE: September 11 2024
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

needs a light

mary a b 9/10/2024

really disappointed this washer has no interior drum light
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Good product

Raj R 9/5/2024

Using it for more than two months. So far its doing good job. No issues
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Replacement LG washer

pramos72 7/24/2024

This is a replacement purchase of our previous LG front loading washing machine. Our previous one only lasted 3 and a half years. The drum froze and sealed inside the plastic casing and its not like we have a huge family to clean up after. The last two years was just my wife and I. I always made sure to flush the tub and run the tub clean every six months. Sucks that we had to purchase a new one. Our LG dryer has been totally fine. Will wait to see how this one goes.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Strong smell

pcj09 6/15/2024

I bought the washer about a month ago. It has worked great. The only negative issue has been the strong machine-like odor the washer has emitted in the laundry room. The smell is not in the washer drum. It is about gone now but it has been a month.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Upgraded

Tk2018 5/25/2024

Love: handwash mode drum cleaning mode Have had the unit since moving in 2018 Major upgrade from previous top load
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Good cleaning quality lots of features.

LG won Kanobi 4/22/2024

So far so good. I replaced a 17 year old LG front load with this. I like the cleaning quality and the choice of different programs. Nice to have the app that alerts you to the finished load.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

BAD washer and dryer

Trirane 4/16/2024

Product is a piece of GARBAGE DO NOT waste your money and opt for a simpler version without all the stupid sensors it will do a much better job. The washer doesnt even use enough water to fully wet the clothing so you know its not clean even with small loads. And forget about DRYING small loads because the sensor will auto shot off every 30 seconds because its a small load. But just because its a small loadit doesnt mean the dryer can magically dry any piece of clothing in 30 seconds I stood in front of my dryer today for 35 minutes restarting it over and over to dry some socks and the socks were still patchy and damp.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Leaking after 3 years

AJ47 4/13/2024

We purchased this washer back in 2021. After only 3 years the machine started leaking. I am very disappointed at the durability of this machine. A year into the purchase the rubber surrounding the door of the machine started to grate off and pieces of the rubber got into my clothes.. The machine does not do a good job drying. Dont waste your money
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont order from LG.com

DontBuyLGdotcom 4/8/2024

Dont order from LG directly. The third party company they hire to deliver doesnt deliver on the date they said they would never contact you and never call you back. Calling LG customer service is also useless - they hung up on me when trying to give them a call back number after not transferring me to a supervisor to discuss the failings of the delivery company. Ive taken 2 days off work spent hours on the phone and hours waiting around for no delivery to occur. If you decide you want an LG rethink that decision then order it from somewhere else where they might actually deliver it
Originally posted on lg.com

No, I do not recommend this product

2 Stars

LG disappointment

Renate Penny 3/29/2024

My honest review We had to have a tech come out twice. The machine does not handle big loads with the adequate amount of detergent well. Water and suds run down the machine from the dispenser. It is a young machine we do not have it even a year.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Easy to use

tschro 3/6/2024

Washing machine is easy to use and has various cycles to use for different materials. My only concern is that I am now receiving phone calls from someone who says they are from LG and wants me to sell the machine back to LG. Sounds odd and they keep calling. I am not investigating because I dont have the time but wonder if LG wants to? They have been persistent.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

No good

Diana G 2/15/2024

I bought my washer 3 years ago but its knob stopped working in a year. Very disappointed :
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Beautiful style and great features

Sharon7mk 2/13/2024

We bought the washer at the end of December and am loving the washer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great color

Robin Heinrich 2/10/2024

I bought this washer 3 wks ago. I love it very much.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

No parts for a 2022 model really ?

DFW couple 2/5/2024

This unit is a year and a bit old. Leaks from the soap dispenser tray. LG has no spare parts available
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Like the features but not impressed with shaking

Randy57 1/31/2024

Item was delivered to the middle of my laundry room and not installed. They never came out and did a start up on any of my LG appliances. Washer shakes real bad on high spin have to spin on medium speed. Now the washer is squealing when it times the laundry.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Where is my Order???

GKRMB 1/31/2024

I wish I could review the products I purchased. However they were NOT delivered on the day and time as promised. When I placed my order for the washer and dryer I was provided with a delivery date. I planned my life around it to be available to accept delivery. I received a text just before scheduled delivery time to say that they would have to reschedule but that they could not provide a future date. And because it was after business hours there was no-one I could speak with. I understand that things change and nobody knows what anyone else is going through. I left a devastated family funeral to be home to accept delivery. In this modern day and age there is absolutely NO excuse for such a lack of consideration of my time. I expect much MUCH more from such a distinguished and respected company such as LG.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Failed after 18 months

Rudy Anderson 1/28/2024

The machine failed after 18 months and was declared a total loss by my Lowes Protection Plan. Assurant. I have given a full refund but will now a dryer that does not match the washer as the models have changed. Moreover delivery haul-away and new hoses will be at my expense. This has been a disappointment.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features love the tub cleaning setting.

Sharon7mk 1/19/2024

We just bought this machine and so far we are really enjoying how well it cleans clothes.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Excellent product

Dzmitry 1/11/2024

Its already 2 months. So far so great. I like it. Workin quit fast and cleans great. A lot of futures that I still didnt try. But I like application notifications. It helps me to remind about my clothes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Tina Faye 12/24/2023

I would never purchase LG Washer And Dryer ever again weve had them less than a year and weve had problems with the both of them The customer service is horrible. Its a scam.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great features excellent washing machine

Coco A 12/10/2023

I bought this washer a few weeks ago very happy with the purchase big capacity washer excellent cleaning performance
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

The set is OK...

pinda59 12/6/2023

I have had the set for about a year now. This is my second front loading LG washer with matching dryer. Liked the first set better but had to leave with the sale of our home. This one has so many settings but not all work well. The best way to use it is pick the setting that works and adjust. Seems silly. Even had the tech out and he explained all the settings and verified that washer was working correctly. Same with matching dryer. The best way to dry clothes is to choose the timed dry and adjust. Just plain silly
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Features and ease of use

Zeesman 12/3/2023

Have used it for a month and it does a terrific job. The features ease of use capacity and range of laundry options is second to none.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Horrible Shipping Delivery - misinformation

MMiti 11/27/2023

Well I have no idea how the product is going to work for me because LG has screwed up the delivery so badly. I have TWO emails confirming delivery and set up for Today Monday Nov 27 and they are a no-show. I called LG and they told me Sorry for the confusion. No - there is NO CONFUSION I have emails that clearly state delivery for today. The last email confirming this delivery date came at 5:45am this morning. I took this full day off of work for this delivery. I am currently on hold with both LG and the delivery company to rectify this. I will remove this review ONLY when this problem is solved to my standards. I will also be invoicing LG for my day of lost work I make $110/hour as a Critical Care RN so time is money LG In case you havent heard American Health Care is a dumpster fire right now. Nobody can be allowed time off. Update: finally an LG person on the phone was able to confirm that it would be IMPOSSIBLE to deliver the units as promised today. A email or a phone call indicating this BEFORE I took off work would be the MINIMUM effort I would expect from a large company like LG. I will be requiring a large discount or rebate for this massive inconvenience..
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

After sales service.

jesssibal 11/25/2023

After sale services is very good. Drum of my washer splits on the seams and LG is very considerate to fix it free although after warranty period. Thanks LG.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dont buy this washer

Lorikl 11/21/2023

Washer leaks intermittently. Called service thru Costco and service person said you cant use pods you cant wash small loads you cant wash large loads just medium loads??? Thats ridiculous Dont buy this washer its a lemon
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Great features.

Til72 11/11/2023

Our washer was missing the rubber in the drain filter so water was running everywhere. Had to replace the filter. This washer is quiet. I dont like having to drain the water out the bottom. I still havent figured the cycles out. Its a little overwhelming compared to my old whirlpool washer and dryer. It has a lot of features to choose from. I just need to figure out how to use them all. I do like the look of the appliances. Overall its a great purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Intermittent issue w/ washer preventing diagnosis

Cat63 10/30/2023

I am experiencing something that your LG tech could not diagnose. I am afraid the problem will persist past warranty because it is occurring intermittently
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Leaks intermittently

Lorikl 10/22/2023

This washer leaks constantly but its intermittent. I finally got fed up after it leaked 3 washes in a row. Service showed up and of couse it didnt leak. The service man blamed the pods soap I was using then he blamed the size loads I was washing too small too big pods too big. This is the first time I bought this brand and its too bad because I think it washes the clothes well but the leak is unacceptable. I wish I didnt buy it.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Love the Features

Badge0831 10/9/2023

We are happy with the washer this far.This washer has everything Its huge efficient has lots of flexible cycles and will sends you a text when the load is finished. It even steams the wash and dries a small load And the steam clean cycle really freshen up your clothes. Wm4200hba washer
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Washer 4200

MsMM3 10/9/2023

No custoner service. LG Drun solit after 18 months of use..terrible product.no custoner support.LG stands for let go.not life good
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dangerous Washer Dont Buy

ChrisM2023 9/26/2023

My wife and I purchased this washer a year ago. Well it literally blew up on us about 3 1/2 weeks ago. The result was a flooded laundry room some wall damage and a couple of items of clothing that were mangled inside the twisted up drum of the washer. Im not exactly sure what happened but at least we were fortunate enough that I was home at the time. The good part of this we had the extended warranty. LG finally came through following several attempts at contacting them and the extended warranty directly they sent out a technician to verify that the washer had indeed exploded. LG eventually made good by issuing us a check via mail which covered the cost plus some extra money for the damages incurred. My wife and I then chose to go to another store and purchase a different brand of washer top loading.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great deal for Christmas

Jay Rock 9/14/2023

Bought mine a Lowes for Christmas been super solid and performs awesome.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Best investment in a WD Ive made in 40 years

Lilipad 9/11/2023

Have had this set 11 months. Its like a spaceship when you first get it so many strings so many things and you can control it all from your phone. Told the kids to start a load and want to make sure its getting done? Look in your app. Pause or restart a load and check if you need maintenance get tips and tricks and reminders on cleaning your filters or if your filter is dirty and the kids didnt clean it your app tells you that youre not getting your optimum dry and to clean the filter or get reminders to run your clean cycle in the washer. Its a fantastic investment and your clothes will thank you. saving water gas and energy. I love this set.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features

Adjoa 9/4/2023

I bought this a month ago and I like how it works and less minutes it takes to wash compare to my old one
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Fast Delivery and a terrific Washer

HannaFamily 8/7/2023

We bought this washer a few weeks ago and were prepared to wait a few weeks for the delivery because the deal was so good on such a great washer--effectively the same price as one with lesser features that could be delivered faster. However the washer came in RECORD time and has been 100 worth way more than what we paid. Were delighted
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Good purchase

Ny Fl gal 7/22/2023

There were a few kinks in the installation but very pleased now
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Gets clothes clean

Sal234 7/21/2023

I bought this about 10 months ago and I love it. So many features I can do big loads or small and its so quiet too.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

My Favorite Washer

Jeff Phillips 7/17/2023

Exceeded expectations and the features/benefits are too numerous to mention. We are an LG family.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Powerful machine

BrooklynLaura 7/5/2023

This machine is efficient and powerful. Its got many preset cycle options and does a great job. The LG smart app notifies when the cycle is done. Wouldnt get anything else besides LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great washer

slynnish 7/2/2023

I bought this washer a little over a month ago. It has been great and I really like the feature where I can change wash settings through the app. It gets my clothes really clean and gets stains out. The only thing Id change about this and it might not be a changeable thing in a front loader is that Id like to be able to launder my heated mattress pad which requires me to fill the drum and soak 5 minutes agitate gently 2 minutes spin cool rinse agitate 1 minute and spin again. Theres no way to program that into this machine and with all of the fancy cell phone controlled features I would think that should be an option- a build your own cycle option. Looks like Ill still have to go to the laundromat.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Impressive so far

Karldkramer 6/26/2023

I bought this machine at Lowes as a floor model. I got it at a good price. So far Ive been impressed but the features and ease of use. I like the integrated app and the audio diagnostics. The speed of washing a regular load of laundry is amazing. The machine is very quiet and the ultra high spin cycle almost makes the clothing dry. The only feature I do not have is the auto dispensing detergent. I wasnt sure if it was worth the extra cost and I was wondering about how the dispensing is calibrated. I also like the app counts down the time to use the tub washing tablets. I also like the record of washing done and how much energy used. Not sure what I can do with that info but I have it. I do have an issue with the selection knob. Sometimes it hard to tell which setting the machine is on.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

S Wielgus 6/26/2023

We purchased this after ours quit after 13 years. We were planning to have it repaired however the cost effectiveness was almost mute. I purchased a new one and very happy with washer. This model comes with wifi connection ability and very easy to operate. After a few loads my wife was happy with the results of the washer and probably will purchase a new dryer of the same set. The ability to set and forget was perfect for what we needed and save energy aswell. We hope this washer surpasses the life expectation of the old model. I will continue to purchase LQ products.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Top of the line

Vader48 6/24/2023

Just purchased this washer/dryer set and love them Washer is 5 cubic feet and can handle anything we put it in it. These are very efficient and quiet. Be sure you only use a tablespoon or less of detergent to avoid extra suds and damaging the tub. The washer automatically tells the dryer the best cycle to select which is cool. Got the pedestals for added height and these are perfect. Looking forward to years of reliability with these.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great machine

Jvano0414 6/13/2023

Replaced our 4 year old set from a different manufacturer with this set and could not be any happier. They are quiet fast effective and efficient
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
    %%>